Maintenance & Support

Have you tried restarting it? We are here to help with any technical issues related to your website, emails and more

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Cyber Geek Secure Package

We will keep your website secure and your plugins up to date
so that you can focus on the important things – running your business.

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Updates

Perform updates on WordPress, Themes and Plugins

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Backups

Daily Incremental Backups of websites and emails

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Optimization

Database optimization to increase website perfomance

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Client Reports

Monthly reports of web activity available on request

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Google Analytics

See your Google Analytics in your monthly report

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Maintenance Mode

Put your site in maintenance mode when performing major updates

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Security Checks

*Premium add-on
Make sure your sites are clean, and if any files become infect-ed you will be able to spot them on time.

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Page Speed

*Premium add-on
Have an insight into what is happening with your website and how it’s performing.

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Uptime Monitor

*Premium add-on
Get notification when your website goes down, so you could get it back online before anyone else notices.

R460 including VAT

R400 excluding VAT

per month

*Premium add-ons are an additional R50 per add-on per month

We recommend this package to all our clients to keep your website secure.

Should you wish to opt out of this package, these services will be charged at R400 excluding VAT per hour.

Other Services

Our other tech support services

Bug Fixes

Encountering unexpected errors on your website? Our team specializes in identifying and fixing bugs, whether they’re affecting the design, functionality, or performance of your site. We ensure everything runs smoothly, so your visitors have a hassle-free experience.

Tech Support

Technology can be challenging, but we’re here to help. From troubleshooting website issues to assisting with software and email-related problems, our dedicated tech support team provides quick and reliable solutions, ensuring your business keeps running efficiently.

Website Crash

A website crash can be stressful, but we’re ready to handle it. Whether caused by server issues, software conflicts, or unexpected errors, we diagnose the problem, recover your site quickly, and implement measures to prevent future crashes, minimizing disruption to your business.

Backups

Data loss is a risk no business should take. Our regular backup services ensure your website’s files, content, and databases are securely stored and can be restored effortlessly. This peace of mind allows you to focus on growing your business without fear of losing critical information.

Email Setup

Professional email addresses build trust and credibility for your brand. We’ll set up custom email accounts that match your domain, configure them for reliable performance, and guide you through managing them effectively, ensuring smooth communication with your clients and partners.

Remote Support

Distance is no barrier to getting the help you need. Our remote support service allows us to assist you with technical issues via secure online access, saving time and reducing the need for on-site visits. Whether it’s troubleshooting software or configuring systems, we’re just a call away.

Get in Touch

Use the form below to quickly send us a message

Our Services